Topic outline

  • We're Moving Online!

    We  hear from training organizations in the in-person environment that they want to move online. We've been working online building online communities since 1995 and offering courses online since 2000. We've learned the hard way. (Actually most things we know we've learned the hard way!). We hope that our tips help you. For more information write to: or phone frances long: 1.604.685.5100

    Tip # 1. Everything you do in-person needs to be replicated online eg:

    • An online centre to host your courses,
    • Registration
    • Advising services
    • Opening and closing the online classroom doors
    • Monitoring student/client progress
    • Evaluation

    Systems that you offer to your in-person clients need to be offered to your online clients. Don't forget the janitorial! Yes... who cleans up your online classrooms?  Who checks that your links still go somewhere or that the images still render?

    Tip #2. Bad andragogical principles are still bad!

    When organizations promote their courses and activities, we frequently read statements that say something like... learn anytime, anywhere, anyplace. Yes ... this is true.... but where is the human contact? This statement is dangerously close to what used to be known as the correspondence model. The retention rate of correspondence course is dismal as is the drop out rate.

    Andragogy is the art and science of teaching adults. This method insists that in order for real learning to take place, active learning strategies must be employed.

    Tip #3. Teach and Learn Actively!

    The knowWAY ensures that you learn the information through active participation by you and our facilitators. At knowplace we like the following diagram that we found on the Internet. We believe that in order to learn how to transfer your skills online, you need to do practice and teach or mentor others.


    In the knowplace Family of Sites it is our firm belief that just because you learn or teach on the Internet, the principles of learning should remain constant:

    1. Learning requires active participation and engagement by the learner,
    2. Participants learn in a variety of ways and at different rates, and
    3. Learning is both an individual and a social process;

    pizzaWhat Was the Correspondence Model?

    Back in the old days.... the correspondence model implied that the institution sent out a package of information to the student. The package which was sent through the mail (fondly known in the 1970s as a pizza box) The box contained a welcome letter, a text book, a workbook, and perhaps a tape recording. If you were lucky a phone number was included so that if you had difficulties you could contact a telephone tutor during specific office hours.

    This traditional correspondence model implies that a one-size fits all learning approach. Success rates of students completing their education through this model were dismal: ten to twelve percent completion rate.

    Today... the Internet has become a place for people to acquire all manner of information. Online tools, such as Flash are used to design self paced tutorials with many graphics that fly in and out of the screen; Java script is used to embellish the reading materials; PDFs are often available for downloading and reading the information at the learner's leisure. Sometimes students are given a link to a book and are told to read specific chapters or pages in the book. The information can be paired with short multiple choice quizzes and other interactive assignments to test retention of information.

    Knowplace Family of Sites believes that there is not much difference between sending out a text book to read and reading something on the Internet. This type of learning fosters lack of satisfaction and high drop out rates.

    If you agree with what we've said and you need help to move your business online, please contact us at or phone us at 1.604.685.5100